Your medical network in the Riviera Maya
For insurers, travel-assistance companies, hotels and operators: a single medical network that solves on the ground from Cancún to Bacalar, with case follow-up from start to finish.
20+ years of local operation
International agreements & collaboration
24/7 response
When your member needs a doctor at their destination, the problem isn’t medical: it’s logistical.
You have to find someone trustworthy, who speaks the patient’s language, who arrives fast, who documents the case well and follows up until it closes. That’s what we do: we are boots on the ground in the Riviera Maya.
Go-To Doc is a medical group with more than 20 years in the area and two clinics of our own. Our doctors trained at international institutions and treat patients in Spanish, English and Italian. We’ve worked with insurers and assistance companies for years, and we know the administrative load each case carries.
Coverage across the whole corridor
One point of contact from Cancún airport to Bacalar. No juggling three different providers.
Cancún
Playa del Carmen
Tulum
Bacalar
Own clinic in Playa del Carmen and Bacalar · House-call and hotel coverage in Tulum, Cancún, Puerto Morelos, Puerto Aventuras, Akumal, Cozumel and more
What we solve for you
Hotel or house-call consultation
The doctor comes to where the member is, 24 hours.
Clinic consultation
Three of our own locations for cases that need a clinic.
Laboratory & portable X-ray
Tests that come to the patient, no unnecessary transfers.
Ground ambulance transfer
Transfer coordination when the case requires it.
Specialist referral
A local network of trusted specialists, already vetted.
Documentation & reports
Complete medical reports for the file and reimbursement.
Why a local group and not a directory
- A single point of contact for the whole Cancún–Playa–Tulum–Bacalar corridor.
- The patient’s language: Spanish, English and Italian — plus some French.
- Real follow-up: the case doesn’t close when the doctor leaves; we follow up until the patient improves.
- Simplified admin: complete documentation, in a usable format, without chasing the doctor.
- Verifiable credentials: professional licenses and international training, not promises.
Our doctors' training
More than two decades of continuing education at leading institutions:
Harvard
MEDICAL SCHOOL
Miami University
MILLER SCHOOL OF MEDICINE
British Columbia
UNIVERSITY OF CANADA
Sydney
UNIVERSITY OF AUSTRALIA
Asturias
MEDICAL COLLEGE SPAIN
How do we start?
A 20-minute call
You tell us your volume, your areas and your required response times.
Agreement proposal
Rates, coverage, timing and documentation protocol in writing.
Pilot case
We start with real cases and measure response before scaling.
Let's talk about an agreement
24/7 response
Cancún · Playa · Tulum · Bacalar
ES · EN · IT
For hotels & operators
Guest needs a doctor? We can be the number your concierge calls at any hour, with response and care that doesn’t bounce back to you.