General medicine · Riviera Maya
Your trusted doctor,
wherever you are.
Medical care for those who live in the Riviera Maya and those just visiting. At your home, your hotel or either of our two clinics — house calls also in Cancún.
+20
years of experience
2
clinics · regional coverage
ES · EN · IT
trilingual
24-HOUR CARE
Who we help
One medical team, three ways to need it.
You live here
Your family doctor in Playa
Stop switching doctors every time. Care in English (and Spanish and Italian) for you and your family — at the clinic or at home, day or night. For locals and for the community that chose to live in the Caribbean.
You’re visiting
English-speaking doctor, day or night
Medical care at your hotel, your rental or our clinic — in Playa del Carmen and Cancún — without the stress of a country that isn’t yours. Travel-insurance friendly, with someone who actually answers.
Insurers & assistance
Boots on the ground for your member
Full case coordination: consultation, house call, laboratory, portable X-ray, transfers and referral to trusted specialists. Years of international agreements and collaboration.
How we see you
Three ways to see a doctor.
You choose how. Same team and same medical history across both.
Walk-in
At the clinic
Walk in and we see you, no appointment needed. General consultation 9am–8pm and night care 8pm–9am.
We come to you
House call and hotel
The doctor comes to your home, your rental or your hotel. Available 24 hours.
Telemedicine
Video consultation
A video consultation, almost right away and wherever you are. Health questions, lab orders, follow-ups and reviewing results, with a digitally signed e-prescription verifiable by QR. If a physical examination is needed, we tell you and arrange an in-person visit. How it works →
Services
What we solve, when you need it.
General medicine and full care, across both cities and at home.
01
Walk-in general consultation
Diagnosis and treatment with experienced doctors, at either of our two clinics.
02
House-call & hotel doctor
We come to you — Playa del Carmen and Cancún: your home, your rental or your hotel, no waiting room.
03
Video consultation · telemedicine
A video consultation for what can be handled remotely, without leaving home.
04
Night care & minor emergencies
You are one call away from medical care. Call us 24 hours to arrange a night visit. Stitches and minor emergencies; clinic 8pm–9am and house calls 24 hours.
05
Care for children & babies
Acute illness and growth check-ups. For families who live here and families on vacation.
06
Vaccines for children & adults
Vaccination schedules for babies, children and adults — at the clinic or at home.
07
Confidential STD testing
Medical guidance, testing and treatment for sexually transmitted infections, fully discreet.
08
Medical certificates
Health certificates, prescriptions and official medical documentation, fast and hassle-free.
09
Laboratory tests
Clinical lab work collected wherever the patient is, with results we review with you.
10
X-ray & mobile radiography
Portable X-ray: the study comes to where the patient is, with no unnecessary transfers.
11
Specialist referral & transfers
When more is needed, we connect you with trusted specialists and coordinate transfers.
12
Nursing services
Wound care, injections, vital signs and at-home nursing care.
12
IV therapy
IV fluids and medication for hydration and recovery, at the clinic or wherever you are.
13
Medical procedures
Minor in-office procedures with the right equipment and conditions.
Why Go-To Doc
The best medicine in the area — now the closest, too.
We’re not the new ones. We’re the ones who’ve been here — more than two decades caring for the Riviera Maya, now a message away.
+20 years
Of real medical experience, not new promises.
2
Clinics — Playa del Carmen and Bacalar — plus house calls across the region.
ES · EN · IT
We treat you in your language: Spanish, English and Italian — plus some French.
24h
House-call care around the clock when it really matters.
Training
World-class medicine, in your neighborhood.
Our doctors’ training didn’t stop at the degree. More than two decades of continuing education at leading institutions — and ongoing academic research.
Harvard
MEDICAL SCHOOL
Miami University
MILLER SCHOOL OF MEDICINE
British Columbia
UNIVERSITY OF CANADA
Sydney
UNIVERSITY OF AUSTRALIA
Asturias
MEDICAL COLLEGE SPAIN
Verifiable professional licenses · Current international certifications
The team
Doctors with a name, a face and a license.
Real people who show up — with verifiable credentials.
ES · EN · IT
Dr. Bernardo Díaz
Founder · General medicine
Lic. 4199632
ES · EN
Dr. Omar Nicolás
General medicine
Lic. 11687361
ES · EN
Dra. Carolina Tun
General medicine
Lic. 11687402
What patients say
Recommended by those who live here
and those just visiting.
Resident in Playa
My wife and I live in Playa del Carmen. When we arrived and started looking for a doctor, several people recommended Dr. Bernardo. He’s approachable, efficient and clearly a talented doctor who gives everything for his patients. I wouldn’t hesitate to recommend him to residents or visitors.
DS
Dave Steelman
Lives in Playa del Carmen
On vacation · with kids
My son got sick on vacation. Dr. Bernardo was fabulous: he examined him thoroughly and treated him. My son was much better within 12 hours. I can’t thank them enough for saving our vacation.
LM
Lucy Madgwick
Visiting the Riviera Maya
Midnight emergency
Dr. Bernardo saved the day with a house call in the middle of the night. He handled my problem with professionalism and warmth, and he and his colleague followed up over the next days to make sure everything improved.
CK
Chaouky Kaboul
24-hour house-call care
Need a doctor now?
Message us on WhatsApp. We’ll reply and arrange your consultation — at the clinic or wherever you are.