Get in touch
A person from the team answers you, not a bot. If it’s urgent, WhatsApp is fastest.
Tell us what you need
We reply as soon as possible. For emergencies, WhatsApp or phone is better.
Please don’t share sensitive medical information here. For a serious emergency call 911.
Hours
Clinic
9am – 8pm
Night
8pm – 9am
House calls
24h
Where we are
Playa del Carmen · base
Tulum · house calls
Bacalar
House calls: Playa y Cancún
Insurer or assistance?
We have a separate channel for agreements and case coordination.